Contact Information Here you will find contact information relative to the survey and certification programs in each state and CMS regional office. Excelsior has created the definitive guide for what brokers and agents need to know when marketing for the Annual Enrollment Period (AEP). Contact the MAPD HD at MAPDHelp@cms.hhs.gov or 1 (800) 927-8069. Centers for Medicare and Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 Selecting OFF will block this tracking. You can speak to a Medicare representative by calling their official toll-free phone number directly at 1-800-633-4227 (or […] If you share our content on Facebook, Twitter, or other social media accounts, we may track what Medicare.gov content you share. CMS has made some big changes to the 2019 Medicare Marketing Guidelines. On Off: Web Analytics: We use a variety of tools to count, track, and analyze visits to Medicare.gov. Get information on how and when to file a claim for your Medicare bills (sometimes called "Medicare billing"). Plan year 2021 Open … The Centers for Medicare & Medicaid Services (CMS) is making the Agent and Broker Federally-facilitated Marketplace (FFM) Registration Completion List available to the public on a monthly basis pursuant to Section 1312(e) of the Affordable Care Act and 45 C.F.R. File a claim. In other situations, the companies hire independent agents/brokers who are not employees to sell the companies' Medicare plans. The intended users of this system are CMS Central Office Users, Regional office Users, Social Security Administrative Users, Railroad Board Users, and only authorized contractors that have a Data use agreement with CMS. Due to a change reflected in the 2019 Medicare Communications and Marketing Guidelines (MCMG), agents are permitted to make unsolicited direct contact with potential enrollees via email. OR • The plan will contact you to make sure that you wanted to join and that you understand the plan’s coverage and rules • The agent who helped you join the plan can call you to talk about other plan options. HealthCare.govInformation for people who need health insurance and want to apply for or enroll in the Marketplace. §155.220, and Routine Use No. (See downloads below). Medicare.gov Information for people with Medicare, Medicare open enrollment, and benefits. 2021 Open Enrollment is over, but you may still be able to enroll in 2021 health insurance through a Special Enrollment Period. However, the email must have an opt-out option in order to remain compliant. The Centers for Medicare & Medicaid Services (CMS) is equipped to assist with general policy guidance, grants and reimbursements, and technical assistance related to specific initiatives and information systems. AHIP has been approved by CMS to develop and host FFM Training for FFM agents and brokers for plan year 2021. CMS program websites for beneficiaries. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling. This helps us improve our social media outreach. If your agent does not follow these rules: Call 1-800-MEDICARE (1-800-633-4227) • TTY users should call 1-877-486-2048. See if you qualify for a Special Enrollment Period. This includes enrolling through the CMS portal, completing training, and signing the required Agreements(s) with CMS. You should only need to … The rules, now called the Medicare Communications and Marketing Guidelines (MCMGs), appear in a vastly new format. Still not sure who to contact? InsureKidsNow.govInformation for children up to the age of 19 in need of health care coverage. Any time you have questions concerning your Medicare insurance coverage, you can use the various tools that the Centers for Medicare & Medicare Services (CMS) and the Social Security Administration have put in place for your assistance. 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