I just have USPS pick up my package at home or work during regular delivery hours they usually scan it when they pick it up. By using our Services or clicking I agree, you agree to our use of cookies. I drop off in the back of the post office where their bulk drop-off is and I've never seen a scan form back there with any of the drop-offs. How were you able to drop off your package on a Sunday? I go inside and I put the package on the counter in the normal spot where people drop off prepaid packages. They failed to scan in the package it is leaving Wisconsin to go down to Miami Florida. I dropped off TWO packages at a local USPS location on Saturday (two days ago) in one of the package drop boxes and it still hasn't been scanned. Contact USPS Returns ® Specialist All employees on this sub are here of their own volition to talk to and interact with other employees and customers. Should I be worrying that it has not arrived? The 2 other packages I dropped at the same time, scanned and got to their destinations. Should I wait until the 5th business day (Friday)? View entire discussion (10 comments) More posts from the USPS community If I drop off say, when they open, I check on my app and they take possession of it by mid afternoon. Without one scan. I don't understand why? Find one near you. New comments cannot be posted and votes cannot be cast. I don’t remember the last time I had an issue of packages not scanned. Has anyone had this happen to them? How is USPS holding mail for clos… 2. At ours, anything dropped in the blue boxes doesn't get scanned, it just gets sorted and sent out. But it should still get to destination right? If I drop things in the Blue Box out back of the office they get picked up at 5:50pm and almost always get a scan then, and if not, get one at the distribution center. I'm mad because one of the items was $40. Before that situation, I put a package in there and it went missing...but eventually got delivered really late. I purchased a label for my buyer of my GTX 1070 Graphics Card, fully insured it and secured the label on to a box. So I go to the post office and have them scanned. Reply (ex-member) It's happened to me 3x, lost out on money and my sale. USPS lost my 3 packages. I used to always drop them in the box drop off in the lobby of USPS until a package was not scanned and took weeks to find because it was not scanned properly. Put it in the drop off box on Sunday or Saturday (can't recall) and it should've scanned by now.. 24 to 72 business hours to scan, at best. Never had an issue until now where I dropped off 4 items, which is the most I've ever dropped. Managing Customer Returns USPS Return Services Tips & Tools Help Reduce Costs . For some reason in the past, a post office worker once saw me about to put a package in there. It did get eventually scanned when it got to the destination post office. I went yesterday Dec 15 in person and was told it may be just sitting in Merrifield VA. How can you scan in one box and not … Customers can proactively request a temporary hold for their mail up to 30 days. Where I live the boxes state that no mail weighing over 13 ounces can be put in the box. Collection is authorized by 39 USC 401, 403, & 404. In future give your package to a retail clerk who will give you a receipt. I dropped off a prepaid package (padded envelope less than 13oz) on Monday (2/17) since the post office was closed due to Presidents Day I left it in the blue drop off box outside. I dropped off my package on Monday through USPS. In most cases, packages may not be more than 108 inches in total length and girth. I dropped a package off in a drop box outside a UPS store and it never arrived to its destination. Press J to jump to the feed. The other 2 have no activity besides 'label created'. I used the drop boxes instead. In speaking with the warehouse manager, I was explained that sometimes they get scanned and sometimes they don't - with no assurance that would change. The SS accused me of lying and saying I didn't drop it. And the 3 on the street are done by 12 on Saturday. In 11 years, I've never used a scan form. Now that our requirements are divided into several ways they can ding us, they require an acceptace scan, even if there is proof of delivery 2 days after purchase. Packages must not weigh more than 70 lbs. Use our quick tools to find locations, calculate prices, look … Not any more. - USPS All of my packages are always scanned and I've never had any issues. I assume you placed it in a mail box. There are a few reasons why your package status may not be updated right away: If you drop your package off after hours, USPS won't scan it in until the next day; It's in queue at a USPS facility; The postal workers scanning packages simply didn't get to it that day It doesn't matter about your 6 hours later - it only has to be scanned by midnight to meet the eBay requirements. Anything dropped in the parcel drop inside, they TRY to scan, but if it gets busy and they don't have time, they'll just sort it and send it. Mail from the delivery route that cannot be delivered due to a business closure is returned to the delivery unit, and under new guidelines it will be held for 30 days. So even if one of my packages were to go Unscanned I’d have video recording of the postal worker picking my package up. Are you sure it is a 2:00 pickup time on Saturdays? Does USPS even do anything in situations like this? What Can and Cannot be Deposited in a Collection Box®? How long does it normally take to get a package down there. Press question mark to learn the rest of the keyboard shortcuts. Make it easy for customers to return packages, whether they value speed or affordable pricing, with Priority Mail Return ™ Service, Ground Return Service, and more. USPS Roseville, CA (Sierra Gardens location) is AWFUL at scanning. Basically my title says everything. Providing the information is voluntary, but if not provided, we may not process your transaction. I’ve never had this issue with a drop box, but I’m also not exactly habitual with using them. How long will Caller Service mail be held? It didn't scan, it is no where to be found. It can vary greatly. USPS Site - "If your mailpiece weighs more than 13 oz and is bearing only stamps as postage … "If you use online postage you can drop them in there. Looks like results vary from each post offices. My local post office last pickup is Monday through Friday at 3pm, Saturday at 1pm. All prepaid items, the USPS has a line for drop off only and hasn’t been administering receipts. I dropped off 4 packages in a dropbox on Friday, 2 of them were scanned and delivered yesterday. What John Lloyd answered is true. One of the missing packages are to be delivered within my state which only takes 1-2 days so I know there's something wrong. So it could be anytime from 2 to whenever. Post office is closed on Sunday. It's been three days now. It was Saturday today, so the front desk was closed, I had no choice to put it in the drop off box. Any high volume customer will be contacted to discuss pickup options as well. Keep in mind that USPS can often take up to 24 hours to update tracking statuses. There is a chance it’s just slow to scan. If a package with tracking# is dropped in a collection box, a good chance it won't get scanned until it arrives at the destination point. But today I dropped off a different package and its already showing me when it's going to arrive at the buyer's house. *We are not officially affiliated with Mercari, Press J to jump to the feed. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Not sure if Saturday, now that I think about it. At around 5-5:30pm and as long as I make it before last pickup time, I get a status that it’s on its way for delivery. After 30 days you can request a missing mail search ...I had one package turn up after 3 months was sent to the buyer lost both my money and item. USPS Sets Records Straight on Scanning 'Misinforma: by: nyy9 : Wed Apr 2 17:30:10 2014: He did not address the other problem. pick up anytime after 2 pm and not before 2 pm. My local post office last pickup is Monday through Friday at 3pm, Saturday at 1pm. For items not accepted via the Carrier Pickup program, rural carriers will receive credit during mail count for scanning PS Form 5630 at the rate of 18 seconds per PS Form 5630 scanned. Usually if I’m passing the post office I’ll go in and have them scanned, if not then I go online to schedule a pick up when my mail arrives, I have an outbound crate next to my front door which is conveniently in view of my home security system. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of Rule 6. Build customer loyalty, increase sales, and control costs with flexible USPS ® options.. Post Office - 300 East Broadway Waukesha, WI 53186 does not scan tracking information for parcels left in drop box. This subreddit is not affiliated with or endorsed by the United States Postal Service. Find information on our most convenient and affordable shipping and mailing services. 2PM is the next pick up time.I check and they still aren't scanned. When you are tracking a package and it says “label created, not in system yet”, it means that the post office has NOT received the package yet. In your situation maybe USPS did scan it but its taking vinted forever to update idk. Like at my office our drop boxes at the PO are done by 1030. On top of that, there is an issue with the latest scanner update at USPS not generating an acceptance scan specifically for eBay … Dropped a pkg in Fedex box, and it disappeared! Cookies help us deliver our Services. Your information will be used to provide you requested products, services, or information. Dropped it off at USPS in the morning, and the tracking has still not been updated, it was Priority Mail … I’m not sure if Mercari’s labels have insurance, so check. The mailman usually picks it up at 8 AM the next day, I make sure to drop before then. Anything dropped in the parcel drop inside, they TRY to scan, but if it gets busy and they don't have time, they'll just sort it and send it. This drop off box is inside. Or just open a case. The package never got scanned in and has no information whatsoever. Also the 2 that were unaccounted for were small packages so maybe that has something to do with it. Pack your box to protect your contents and to make sure the box arrives intact. I called Customer service 2 days later and they assured me it would still be delivered even if it wasn’t scanned. I don't drop mine at the post office boxes, in my city we have blue USPS drop boxes on corners of various blocks. Yet while I have a tracking number that is printed out with the label beforehand, it is ultimately useless in that it does not prove the item was received if it does not get scanned. Shipping prices start at $7.50, depending on the package size. Welcome to USPS.com. I dropped off two packages on Dec 12 on Wythe St in Alexandria. (130 inches for USPS Retail Ground ®.) And some carrier don't scan the package picked up until they're back in the office. It’s frustrating for you and the buyer, but not much you can do but wait for tracking to update and send a nice message to the buyer explaining what is going on so they don’t feel “scammed”. Also if you throw a small parcel in there and it gets covered up by letters, there's basically a bin on the other side that just gets dumped into a bigger bin. I used the drop boxes instead. And gave a hollar to not put it there, but put it on the front desk. I dropped off all 3 into the post office box connect to the post office on Monday, and tracking did not update until today (Friday). Often things are not scanned until they leave the location and go to a … Caller Box customers should contact their local office to discuss how they will be handling the pickup of this volume. in there before 2PM. Size & Weight Requirements - Packages; Measuring Package Girth; Preparing Your Box. Oh, I just saw 2PM. Your parcels aren't scanned because they aren't seen. The Priority mail box was scanned in, the other a brown box Priority mail still hasn't been scanned in. or less drop off box.Today I put my packages less than 13oz. The tracking never changed from label created. Outside of large boxes, packages over 13 or 14 ounces, and time-sensitive parcels, you can drop your postage-paid packages into an USPS Mailbox. Press question mark to learn the rest of the keyboard shortcuts. The item was never scanned and it's almost been a week. All mailpieces accepted or collected will be credited in accordance with Handbook PO-603, Rural Carrier Duties and Responsibilities, section 535.12n-p. In my local post office, there is a 13oz. If I drop off say, when they open, I check on my app and they take possession of it by mid afternoon. Especially with the holiday. USPS not scanning packages on time that are dropped off in the lobby Drop Off Receptacle/ Drop Box Oct 24, 2017 8:34:06 AM Once again, I'm in danger of losing my Top Rated status because of my local USPS facility failing to do their job and not scan my packages on time after I drop them off in the Drop Box in their inside lobby. But I’ve had priority mail that was not scanned until several days after mailing. I don’t remember the last time I had an issue of packages not scanned. Package not scanned at mailbox drop - wtf? This happened to me on 3 packages this week. I've done it this way for a while and I've never had any problem. 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